COVID-19 and security

Your safety is one of our priorities, and today is more important than ever. Despite the current situation, we must still remember about our own safety and that of others. Therefore, we encourage you to read the information about the coronavirus and the safety measures that should be taken when using during the epidemic.

General security measures

Check the status of government recommendations regularly to stay informed about travel restrictions and other safety measures. Remember that failure to do so may result in a fine or other consequences.

Follow the recommendations issued by the WHO:

  • Wash your hands regularly and thoroughly for at least 20 seconds. This way you eliminate any viruses that may be on your hands.
  • Avoid touching your face. As a result, you reduce the risk of contracting the virus through the eyes, nose or mouth.

  • Cover your mouth and nose with a handkerchief when you sneeze or cough, then throw it away and wash your hands immediately. If you don't have a tissue, use the top of the sleeve or the inside of your elbow (never your hand). In doing so, you potentially limit the spread of the virus.

  • Maintain a distance of at least 1.5 meters from others, especially people who are coughing or sneezing. By following this rule, you reduce the risk of contracting the virus. Use extreme caution if you live with someone at increased risk.

  • Stay home if you don't feel well.

  • If you have a fever, cough or difficulty breathing, call the nearest sanitary and epidemiological station immediately and report your symptoms.

Put your health and the health of others first by following official governmental and international guidelines. You can also find detailed advice and more information on the WHO website (in English).

The above text is based on publicly available sources from WHO and CDC. While they are some of the most important authorities in the field of health, we cannot guarantee that all information provided is correct and accurate.

Data security advice

Attempts at COVID-19 fraud using phishing and malware have grown in intensity recently. Fraudsters try to take advantage of the fears and uncertainties caused by the coronavirus.

On our part, we always make the best efforts to efficiently and effectively detect fraud attempts on and provide you with the highest possible level of security. However, we would like to remind you about the existence of such a threat and please be careful when using and in any other situation.

Here is a list of precautions to keep in mind when reading COVID-19 emails and news: 

  • Always be vigilant and use common sense.
  • Be skeptical about emails purportedly from official public health institutions such as the World Health Organization (WHO) and "experts" wanting to share important information about the coronavirus with you. Find the official websites of these organizations yourself, rather than clicking on the link provided in the email.
  • Do not enter any personal information or passwords on suspicious websites, especially those mentioned in the emails or messages you receive without the context known to you.
  • Confirm the source of each request or call to action before responding.
  • Do not open attachments that you did not expect and do not click on suspicious links.
  • Pay attention to what data you are asked for. Ignore requests for data or action that are not known to you.
  • Use only official communication channels and payment methods available on Do not perform any activities related to services outside the application.
  • Report any suspicious activity you notice on

In Poland, foreigners (including Ukrainian citizens) are guaranteed vaccination against COVID - 19. More information can be found here: